Mississippi Relay Toll-Free Numbers
and Customer Support Information
We’re here to help! All services are available 24 hours a day,
7 days a week, except where noted.
Mississippi Relay Team
Headshot of Teresa Burns
Teresa Burns
Associate Accessibility Relationship Manager
232 Market Street, Suite K
Flowood, MS 39232
teresa.burns@t-mobile.com (email)
601-936-5012 (Telephone)
601-206-0206 (Videophone)
913-794-0348 (Fax)
Directions:
Park in the parking lot behind Michael’s and Dick’s Sporting Goods. There is a corridor labeled “West Offices” which leads to the stairs/elevator. Regus is the first office on the top floor when you exit the elevator or stairs. You would need to ask for Teresa Burns with Mississippi Relay.
APPOINTMENT IS REQUIRED.
Mississippi Relay Services
A man typing on a TTY.
TTY Relay
711 or
English: 800-582-2233
Spanish: 800-582-2544
TTY Customer Service
English: 800-676-3777
Spanish: 800-676-4290
Email: access@t-mobile.com
A man talking on a smartphone.
Standard Phone User
711 or
English: 800-582-1000
Spanish: 800-582-2544
Customer Service
English: 800-676-3777
Spanish: 800-676-4290
Email: access@t-mobile.com
A smiling woman listening on a handset and reading captions on a VCO phone.
Voice Carry-Over (VCO)
711 or
English: 800-582-0756
Spanish: 800-582-2544
VCO Customer Service
English: 866-931-9027
Spanish: 800-676-4290
Email: access@t-mobile.com
A DeafBlind man reading braille on a TeleBraille device.
TeleBraille Relay
711 or
English: 800-582-2233
Spanish: 800-582-2544
TeleBraille Relay Support Service
English: 800-676-3777
Spanish: 800-676-4290
Email: access@t-mobile.com
A man wearing a headset to listen to the other party and typing on a VCO phone.
Hearing Carry-Over (HCO)
711 or
English: 800-582-2233
Spanish: 800-582-2544
HCO Customer Service
English: 800-676-3777
Spanish: 800-676-4290
Email: access@t-mobile.com
Mississippi Speech-to-Speech Service
A man holding a phone to his ear and talking.
Speech-to-Speech (STS)
711 or
English: 800-582-2395
Spanish: 800-582-2544
STS Customer Service
English: 877-787-1989
Spanish: 800-676-4290
Email: access@t-mobile.com
Customer Profile
An open laptop showing the TRS Customer Profile webpage.
Customer Service for Customer Profile
English: 800-676-3777
Spanish: 800-676-4290
STS: 877-787-1989
Email: access@t-mobile.com
Internet Relay
A women participating in a phone conversation via Sprint IP Relay app on a tablet.
IP Relay Support:
English: 800-676-3777
Spanish: 800-676-4290
Email: iprelay@t-mobile.com
International Relay
Drawing of a telephone handset next to a globe.
International Relay
711 or any Mississippi Relay toll-free relay number.
For a standard phone user outside
the US to call a Relay user:
English and Spanish: 605-224-1837
Support Service
English: 800-676-3777
Spanish: 800-676-4290
Email: access@t-mobile.com
If 711 does not work
711
Your building’s PBX system may need to be modified in order to enable the 711 dialing.
Contact your office administrator, IT specialist or local telephone service provider to ask for the 711 dialing in your building.
For FCC information about the 711 dialing, visit FCC website.